Privacy Policy

Fully compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. How We Use Your Data

H&D Baby Hub collects personal data to process your orders and improve your shopping experience. We collect:

• Contact & Delivery Info: Name, email, shipping address, and phone number to fulfill orders.
• Payment Details: Processed securely via Shopify Payments, Stripe, or PayPal. We never see or store your full card details.
• Site Usage: IP address, device type, and browsing behavior via cookies to ensure the site functions properly and to analyze traffic.

2. Sharing Your Data

We do not sell your personal data. We only share it with trusted third-party partners necessary to run our business:

• Shopify: To host our store and process checkout.
• Delivery Partners: Royal Mail, DPD, or Evri to deliver your parcel.
• Payment Gateways: To securely authorize and clear your payments.

3. Your Rights Under UK GDPR

As a UK resident, you have the right to:

• Request access to the personal data we hold about you.
• Ask us to correct any inaccurate information.
• Request that we delete your data (the "right to be forgotten"), subject to our legal tax retention requirements.
• Opt out of marketing communications at any time by clicking "unsubscribe" in our emails.

To exercise any of these rights, please email hello@hndhub.com. If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.